Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://hh-japaneeds.com/ (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies installed on your device. In addition, when you visit the Site, we collect information about the individual web pages and products you visit, information about which websites and search terms led you to the Site, and information about how you use the Site. We refer to this automatically collected information as “Device Information.”

In addition, transaction records including user’s personal information and payment information between users and business partners can be sent to our business partners (including information providers, advertisers, advertisement distributors, etc.). I have. We refer to this information as our business partners (including information providers, advertisers, advertisement distributors, etc., hereinafter referred to as “business partners”. Partners include, for example, PayPal, Google Analytics, Hotjar, Google. May be collected from Ad Manager, Facebook ad, Meta for business, etc.). We may collect from (hereinafter referred to as “partner”).

We collect Device Information using the following technologies:

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

In addition, when you make a purchase or attempt to make a purchase through the Site, we identify you by name, billing address, shipping address, payment information (including credit card number). We also collect information about you, such as your name, address, email address, and phone number. This information is referred to as “order information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We generally use the order information we collect to fulfill orders placed through the Site (including processing your payment information, arranging for delivery, and providing you with an invoice and/or order confirmation). In addition, we use this order information for the following purposes

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the device information we collect to screen for potential risks and fraud (in particular, your IP address) and, more generally, to improve and optimize the Site (for example, to perform analytics on how you browse and use the Site and to evaluate the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are located in Europe, you have the right to access the personal information we hold about you and the right to request that we correct, update, or delete your personal information. If you would like to exercise this right, please contact us using the contact information below.

In addition, if you are located in Europe, please note that we process your information in order to perform a contract we have entered into with you (for example, if you place an order through the Site) or to pursue our legitimate business interests as described above. In addition, please note that your information may be transferred to countries outside of Europe, including Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this Privacy Policy from time to time to reflect changes in our business practices or for other operational, legal, or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at learning@hh-japaneeds.com or by mail using the details provided below:

5-323-2, Sendoba, Minato-ku, Nagoya city, Aichi-ken, 4550881, Japan